7ee77 Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") form a legally binding agreement between the 7ee77 platform ("Platform", "Site", "we", "us") and its users ("you", "member", "player"). By visiting the site, opening an account, or using any service, you are agreeing to accept these terms and conditions.

The key terms used in these terms and conditions are defined as follows:

• Platform: The 7ee77 website, mobile version, and all related digital services.
• Member: Any person who uses the platform through a registered account.
• Real Money Balance: Actual funds deposited into a member's account.
• Bonus Balance: Credits awarded as part of a promotional offer or reward.
• Wagering Requirement: The condition requiring a specified number of bets to be placed before bonus funds can be withdrawn.

These terms and conditions are written in English and apply to users in Bangladesh. In the event of any ambiguity, the English version of this document shall be considered final.

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2. Eligibility to Access the Platform

To use the 7ee77 platform, every member must meet the following eligibility requirements:

• You must be at least 21 years old. Only those aged 21 or above are permitted to use this platform.
• You must be a mentally competent adult who is capable of making your own decisions.
• You must satisfy yourself that online gaming activities are not prohibited in the jurisdiction where you reside.
• You may only hold one account. Opening more than one account under the same person's name is strictly prohibited.
• Employees of 7ee77 or their close relatives may not participate as players.

If we determine that a member has not met these requirements, we reserve the right to suspend or cancel that account at any time.

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3. Account Registration and Management

3.1 Registration Process

When opening an account, you must provide accurate, complete, and up-to-date information. Providing false information may result in account cancellation and any deposited funds may be forfeited. A valid email address and active mobile number are required.

3.2 Identity Verification (KYC)

We may request to verify your identity at any time. This may require submission of a national identity card, passport, or other government-issued documents. Withdrawals may be held until verification is complete.

3.3 Account Security

It is your responsibility to keep your login details completely confidential. You must contact us immediately if there is any unauthorized access to your account. Sharing account details with third parties is prohibited.

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4. Deposit and Withdrawal Policy

7ee77 handles financial transactions through secure and convenient payment methods. Currently accepted methods are: bKash, Nagad, Rocket, and direct bank transfer.

• Minimum deposit amount: ৳200 (for all methods).
• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: Generally completed within 30 minutes to 3 hours after approval.
• Identity verification must be completed before a withdrawal request can be processed.
• It is recommended to withdraw using the same method used to deposit into the account.
• Transactions through third-party accounts or methods are prohibited.
• As part of our anti-money laundering policy, we reserve the right to review unusual transactions.

7ee77 reserves the right to reject or delay any transaction at its own discretion, particularly when fraud or improper activity is suspected.

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5. Bonuses and Promotional Offers

5.1 Welcome Bonus

A 200% bonus applies to your first deposit at 7ee77, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15 times.

5.2 General Terms for Using Bonuses

• The specified wagering requirement must be met before a bonus can be withdrawn.
• Multiple bonuses may not apply simultaneously — please refer to the specific terms of each offer.
• Winnings earned from bets placed with bonus funds must meet the terms before they can be converted to real money.
• Bonus balance cannot be withdrawn — only real money balance is withdrawable.
• 7ee77 reserves the right to change, suspend, or withdraw any promotional offer.
• If misuse of promotional benefits or an attempt to manipulate the system is proven, the account will be cancelled and the bonus forfeited.

5.3 VIP Program

Our VIP program has four tiers — Bronze, Silver, Gold, and Platinum. It is possible to advance to higher tiers based on regular activity and participation on the platform. Weekly cashback rewards apply at each tier. 7ee77 reserves the right to change VIP benefits as needed.

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6. Gaming Rules and Fair Play

7ee77 is committed to ensuring a fair and transparent gaming environment. The results of all games offered on our platform are determined through Random Number Generator (RNG) technology.

• The result of a game may be considered void due to a technical error or system failure.
• Winnings during a technical fault may not be eligible for crediting.
• If a member exploits a game bug or vulnerability to gain an unfair advantage, their winnings may be cancelled and their account suspended.
• The use of any third-party software or automation tools is prohibited.
• Game rules can be found in the specific description of each game.

In the event of any dispute, 7ee77's server logs will be considered final evidence.

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7. User Responsibilities and Prohibited Activities

While using the platform, every member is required to comply with the following:

• Maintain honesty and integrity in all transactions and gaming activities.
• Do not harass, threaten, or insult other members or staff.
• Refrain from spreading spam or false information.
• Do not create multiple accounts or operate an account under a concealed identity.
• Using another person's account or placing bets on their behalf is prohibited.
• Attempting unauthorized access to the platform's systems is not permitted.
• Money laundering or any other illegal financial activity is strictly prohibited.

If involvement in any of the above prohibited activities is proven, the account will be permanently closed and action may be taken in accordance with applicable law.

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8. Intellectual Property

All content displayed on the 7ee77 platform — logos, trademarks, graphics, text, software, gaming interfaces, and other elements — is the intellectual property of 7ee77 or its licensors. Reproducing, distributing, or using these assets for commercial purposes without prior written permission is strictly prohibited.

Game software and related content is owned by the respective game developers — such as PG Soft, Pragmatic Play, JILI, and Spribe. Their own licensing terms apply.

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9. Limitation of Liability

7ee77 accepts no liability for the following:

• Disruption to a gaming session caused by internet connection issues, power outages, or device failure.
• Any loss resulting from faults in third-party software or services.
• Financial losses arising from a member's own gaming decisions.
• Potential compromise of a member's data due to unauthorized third-party access, where the member has failed to keep their own login details secure.

7ee77 always uses SSL encryption and follows best security practices to keep user data protected. However, complete security cannot be guaranteed due to the inherent risks of the internet.

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10. Account Suspension and Closure

10.1 Closure by Us

7ee77 may suspend or cancel an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing false or misleading information.
• Evidence of involvement in fraud, manipulation, or illegal activity.
• Failure to cooperate with applicable verification processes.

10.2 Closure Request by a Member

Any member may voluntarily close their account. Any remaining valid balance should be withdrawn before closure. For more information about the Self-Exclusion process, please see our Responsible Gaming page.

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11. Responsible Gaming

7ee77 believes that gaming is a form of entertainment, not a source of income. We encourage all our members to play responsibly. Set a budget for yourself and your family and stay within that limit.

The following responsible gaming tools are available on our platform:

• Deposit Limits: Set a maximum daily, weekly, or monthly deposit limit.
• Session Time Limits: Control the amount of time spent gaming in one session.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: Receive notifications about your gaming time and spending at regular intervals.

If you feel that gaming is having a negative impact on your life or your family's life, please contact our support team immediately and read our Responsible Gaming page.

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12. Changes to Terms

7ee77 reserves the right to change, revise, or update these terms and conditions at any time. For any significant changes, we will endeavor to notify members via their account email or through a notice on the platform. However, it is the member's responsibility to visit this page regularly and stay updated on the latest terms and conditions.

Continued use of the platform after any changes will be taken to mean you have accepted the updated terms and conditions. If you do not agree to the revised terms, please stop using the platform and contact us to close your account.

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13. Contact and Dispute Resolution

13.1 Complaint Submission Process

If you have a complaint about any matter, please first contact us through our 24/7 live chat support or by emailing [email protected]. We will review your complaint as quickly as possible.

13.2 Dispute Resolution

All disputes will first be resolved through discussion and negotiation. In case of any dispute regarding these terms or any matter related to the platform, 7ee77's decision will be considered final, while the member's legal rights remain intact.

For any matter related to these terms, you can contact us through the following:

• Email: [email protected]
• Live Chat: Available on any page of the site, 24 hours a day, 7 days a week (BST, UTC+6).